Terms of service
Terms of Service
Welcome to TRENU™. These Terms of Service govern your use of our website, shoptrenu.com, and your purchases from TRENU™.
By visiting our site or placing an order, you agree to these Terms of Service.
1. Online Store Terms
You must be at least the age of majority in your state or province of residence, or have permission from a parent or legal guardian, to use this site.
You may not use our products or website for any illegal or unauthorized purpose.
2. Products and Availability
Many TRENU™ products are handmade or artisan-crafted. Slight variations in color, size, texture, shape, or detail may occur and are part of the unique character of handmade products.
Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.
3. Pricing
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to update prices, promotions, or product information at any time.
Applicable taxes and shipping charges will be shown at checkout when required.
4. Orders
We reserve the right to refuse, limit, or cancel any order for reasons including suspected fraud, pricing errors, product availability, or inaccurate customer information.
If an order is canceled after payment has been processed, any eligible refund will be issued to the original payment method.
5. Shipping
Shipping times are estimates and may vary depending on product availability, processing time, carrier delays, weather, or other circumstances outside our control.
Please review our Shipping Policy for complete details.
6. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Personalized, custom-made, made-to-order, final sale, and certain other items may not be eligible for return unless they arrive damaged, defective, or incorrect.
7. Product Care
Customers are responsible for following any care instructions provided with the product.
TRENU™ is not responsible for damage caused by improper handling, washing, storage, or use.
8. Intellectual Property
TRENU™ branding, logos, website content, original photography, graphics, and other original content created by or for TRENU™ are owned by or licensed to TRENU™ and may not be copied, reproduced, distributed, or used without permission.
Product designs, artwork, or other intellectual property created by independent artisans, makers, or third parties remain subject to the rights of their respective owners.
9. Third-Party Services
Our store may use third-party services such as payment processors, shipping carriers, and ecommerce technology providers.
Your use of those services may also be subject to their respective terms and policies.
10. Limitation of Liability
To the fullest extent permitted by law, TRENU™ will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
11. Changes to These Terms
We may update these Terms of Service from time to time. Changes become effective when posted on this page.
12. Governing Law
These Terms of Service are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.
Nothing in these Terms limits any mandatory consumer rights that may apply under applicable law.
13. Contact Information
Questions about these Terms of Service can be sent to: